We do not accept faxed or emailed submissionsīy policy, The Joint Commission cannot accept copies of medical records, photos or billing invoices and other related personal information. Submit an UPDATE or ASK a Question about your incident (You must have your incident number) Online: Submit a NEW patient safety event or concern

If you are having thoughts of harming yourself or experiencing a mental health crisis, please call 988, The Suicide and Crisis Lifeline. If you have a medical emergency, please call 911. ***The Joint Commission is not a health care provider.

The preferred method for submitting a concern is through our online submission form as it allows for more direct, timely receipt and review of your concerns. Do you have a patient safety concern/complaint about a health care organization?